ORDERS & RETURNS

We value inclusivity and sustainability above all else.  To reduce waste, all items are made to order and no ongoing inventory will be held for any style. 

Every collection is drop based and will not necessarily be restocked. Once a style is gone, it is gone forever. Don't worry though, there will be a new drop every few months. To be notified, please subscribe to our newsletter at the bottom of the homepage.

All orders are made to order.  Units ship within two to three weeks once the order has been placed and confirmed.  You will be notified on the progress of your order and sent a confirmation once it has shipped.

If you don’t love your item, you can return it for store credit within 14 days.  Please allow one week processing time for any requested exchange.
The purchaser is responsible for the redelivery shipping fee. 

Email our customer service support@la-mariette.com

Items must not be worn, washed or damaged.  Any returns or exchanges must occur within 14 days of your package arriving. After 14 days we will no longer accept returns or exchanges.

If we are able to facilitate your return, please allow one week for processing and reshipping.

If an item was shipped to you incorrectly, please notify us photo evidence and we will ship you a new unit immediately once it is availabe. 

Standard domestic shipments typically take 4-5 business days to arrive. For international orders, 5-7 business days. Please note, shipping time lines may be delayed due to COVID-19.

Email our customer service support@la-mariette.com and we will respond within a few days with an update on your order.  You will receive a confirmation and/or tracking number once your order has been shipped. 

BILLING & SHIPPING

Your credit card will be charged at the same time your order is placed.

Domestic orders are shipped via UPS and international orders are shipped via UPS Expedited or DHL.

All items in your order will be shipped in one package to reduce shipping costs and packaging waste.

Please contact our customer service department as soon as possible to update your address.  To ensure that your item does not ship to the wrong address, we will need to be notified the same week your order is placed.

INTERNATIONAL SHIPPING

Yes. We ship worldwide.

Yes. Customs and duties are at the sole responsibility of the purchaser, they are not included at checkout.

PRICING

Our brand is 100% sourced and manufactured in Los Angeles using fair labor and wage practices. Our goal is to provide you with a high end quality product proudly made in the U.S.A.  The new pricing reflects that.

PRODUCT SIZING & DETAILS

We showcase a range of Mariette’s who represent different shapes and sizes.  Choose the Mariette who most closely reflects your size to determine best fit.

We recommend hand washing and air drying all of your swimwear items to preserve the color and print.

All of our apparel is made to order in our factory in Los Angeles, CA.

Our brand will always want to be inclusive as possible.  If you have any suggestions of something we are missing, please let us know support@la-mariette.com.

Our collections drop every few months.  Sign up for our newsletter to be the first to know.

Our site is open for limited basis, depending on the amount of volume we do in the first week of release. We will close the collection once we are sold out, and you can look forward to a new drop coming soon.